[Such is the life of customer service... Monts takes his curt response unflinchingly, though her head does tilt in curiosity at how he describes Morgan.]

Mm. Well, it's up to my boss in the end.

[There's a pause as she crosses her arms and taps a finger in the crook of her elbow. Monts has been working at the Grind for a while now and is aware of Oren and Iona's policy. They will place a lifetime ban on only the most heinous visitors. She's never seen it happen. Yet.]

That said, it's telling that you've given us the warning in the first place. So thank you for that. We haven't been bothered by him though.

[For now she'll only be mildly, mildly, concerned for herself. She is one of the Grind's "weird things."]